Fitness First Carlingford

My gym instructor Nick impressed me with his caring attitude towards the senior members of our community. I have never felt better although I have been with the gym barely six months. My doctor certifies to my change of appearance and level of fitness. Would earnestly ask every senior to join the gym to gain a new lease on life.

Compared to anytime fitness nearby, FF is way better and better maintained. Staff are quite friendly. I've seem machines out of order a few times but they get them fixed. I workout 4.30am and gym is pretty empty, however rush starts at around 6.30am. There are wet towels in close priximities. Toilets could be maintained better. They've got number of personal trainers one of which trains my mother and is quite knowledgeable with elderly and mobility training. Hope this helps.

I was offered a 'free trial', but upon coming in at the agreed time I was immediately taken to a private room to discuss membership deals. I didn't even get to look at the actual gym until I asked to! If you're interested in the pool, it's actually 2 x 25m lanes of 1.4m consistent depth, and is actually part of the next-door Carlile Swimming facility, so it's not really worth going here for aquatic activities as it only fits a maximum of 6 people and has very limited access hours. When I cancelled my membership, apparently nobody followed up and in that time period I was charged $140. By the time it was eventually cancelled ten days later, I had to remind them that as per the contract I would receive a refund, and was told that it would be processed by... the 8th of February, which really isn't the fastest timeframe. Not to mention that the staff were calling and texting my emergency contact on a twice-daily basis trying to get them to sign up! The staff member I was with had explicitly told me that the number would be only for record purposes and not for marketing, and she could only laugh nervously when I reminded her of the fact she had, in fact, gone against her word. I really did like her, but I don't feel like I can trust the staff here due to their questionable tactics. I can't speak to the quality of other equipment or classes, as I didn't use them in my short period here, but do be warned that attempting to cancel a membership is a very lengthy process that somehow stretched a 3-day matter into a 3-month one. Make sure you inspect the gym facilities properly before signing up, and read the contract so you know if you're entitled to a refund- especially if you cancel within the first 7 days. Oh, and probably best not to take any 'free trial' cards... don't make my mistake 😅

My wife has been trying to cancel membership for two months. They have taken out 6 extra payments they shouldn’t have. Multiple emails and phone calls and no action. I have had to block them from my bank but I will have to waste more time chasing a refund. I would not recommend fitness first based on this bad business behaviour and will be lodging a complaint.

I recently joined Carlingford Fitness First. The friendly and welcoming staff greeted me on the day of inquiry, which immediately made me sign up. They offer FREE two training sessions, allowing me to work with an absolute gem, Thi. I ended up booking more sessions with her to learn more about 'Fitness'. Thi's knowledge and expertise have been instrumental in my fitness journey, and I am grateful to have her as my trainer. I recommend consulting if you want to get in the right direction for your fitness. This gym provides ample space and an abundance of equipment. The sauna is excellent as well. The swimming pool is a bit crowded and small, but no complaints about this. Swimming is scheduled once a week for me, I go somewhere else.